For years, a semiconductor manufacturer in Oregon had been dealing with unreliable Dissolved Oxygen Analyzers from one of Waltron’s competitors. The maintenance and lay-up procedures were inconvenient and time-consuming. So when Kemtrol, Inc., their water/wastewater treatment solutions provider, recommended investing in Waltron’s single-channel analyzer, they hoped for a more straightforward process. Little did they know that this investment would uncover crucial insights and save the day.
A year later, Waltron’s US-based support team received phone calls from Kemtrol about inaccurate readings from their first Waltron Luminescent Dissolved Oxygen Sensor. To address this issue immediately, Waltron sent a second sensor that generated the same reading. However, it turns out that the Waltron analyzer was reading correctly – the semiconductor manufacturer was experiencing a leak in their vessel. This insight was previously missed due to the complicated process of their previous analyzer system.
“The accuracy of their readings has been invaluable to my client. We are so grateful that Waltron’s instruments could detect our leak. Their Dissolved Oxygen Analyzers give us reliable readings without a complicated process, saving us time and money.” Waltron’s instruments are user-friendly and require less maintenance. The process creates more reliable readings. This saves time and money and allows for a more accurate analysis that could detect and address potential issues quickly.
Having confidence in your instrumentation and their readings is essential. “It’s so frustrating when you’re stuck with unreliable instrumentation,” says Mahoney. “Waltron takes the time to understand the problem and has the expertise to collaborate on the right solution to the problem – not just sell you a product. “
Waltron’s support is US-based and veteran-owned and prides itself in supporting our customers, including boots on the ground at your facility to ensure customers l like Kemtrol get the readings and support needed to accomplish their goals.
Instrumentation transmitter training is always a challenge. Kemtrol reported significant time savings in training. For this specific semiconductor manufacturer, “[with Waltron’s dissolved oxygen analyzer] a brand new tech can know how to take a dissolved oxygen reading on a Waltron analyzer an hour later.”
Thanks to Waltron’s Dissolved Oxygen Analyzers, Kemtrol’s customers can now access accurate data without interruption or downtime. The ease of installation and use makes it ideal for anyone who needs reliable readings daily – saving time and money for companies like Kemtrol’s semiconductor manufacturer in Oregon.